Returns

Returns Policy

We hope you will be delighted with everything you have bought from us, but if you change your mind for any reason, we are happy to refund or exchange any unsuitable items in perfect condition which we receive back within 30 days of purchase with a valid dispatch note.

The cost of returning any unwanted product, for an exchange or a refund, will be at your expense.

If your order is faulty or if you received the wrong items, we will pay for the cost of return. However, you may be asked to provide pictures showing the damage.

You can return items to us by POST to 119 The Prince Phillip Building, The University of Warwick, Wellesbourne, CV35 9EF. Please remember to get a proof of postage receipt.

All refunds will be issued to the original method of payment and in the original tender currency.